Privacy Policy
Effective Date: April 2026
1. Overview
Zelena Travel Club, operated by Zelena Marketing Inc ('we,' 'our,' or 'us'), is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. By using our website at zelenatravel.club, you agree to the practices described here.
2. Information We Collect
We collect the following types of information:
Email address, provided when you submit an inquiry or request access through our website forms.
Payment information, including name and billing details, is collected and processed directly by Stripe. We do not store payment card information on our servers.
Usage data, such as pages visited and time spent on site, is collected through standard web analytics tools.
3. How We Use Your Information
We use the information we collect to respond to your inquiries, process membership payments, send confirmation and service-related communications, and improve our website and offerings.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-Party Services
We use Stripe to process payments. When you make a purchase, your payment information is submitted directly to Stripe and is subject to Stripe's Privacy Policy, available at stripe.com/privacy. We receive only confirmation of your transaction and the information necessary to fulfill your membership.
5. Data Retention
We retain your contact information for as long as your membership is active or as needed to provide services. You may request deletion of your information at any time by contacting us directly.
6. Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. You may disable cookies through your browser settings, though some features of the site may not function as intended.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at the information provided at the end of this document.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site following any changes constitutes acceptance of the revised policy.
Terms of Service
Effective Date: April 2026
1. Agreement
By accessing zelenatravel.club or purchasing a membership, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
2. Membership
Zelena Travel Club offers a private travel membership on a monthly or annual subscription basis. Membership provides access to personalized travel planning, concierge support, and other services as described on our website.
Membership is exclusive and subject to availability. We reserve the right to accept or decline any membership request at our sole discretion.
3. Payment
Membership fees are billed on a recurring basis through Stripe. By enrolling, you authorize Stripe to charge your payment method on the applicable billing cycle. All prices are listed in US dollars.
Monthly membership is billed every 30 days. Annual membership is billed once per year. Pricing is subject to change with reasonable notice.
4. Cancellation
You may cancel your membership at any time through your Stripe account or by contacting us directly. Cancellation takes effect at the end of the current billing period. We do not offer prorated refunds for partial billing periods.
5. Refunds
All membership fees are non-refundable except where required by applicable law. If you believe you have been charged in error, contact us promptly, and we will review the matter.
6. Services
Zelena Travel Club provides concierge travel planning and related services. While we make every effort to deliver exceptional service, we do not guarantee specific travel outcomes, availability, or pricing from third-party vendors, including hotels, airlines, or transportation providers.
7. Intellectual Property
All content on zelenatravel.club, including text, images, and design, is the property of Zelena Marketing Inc and may not be reproduced without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Zelena Marketing Inc shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability shall not exceed the amount paid by you in the 30 days preceding any claim.
9. Governing Law
These Terms of Service are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of New York State.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services following any changes constitutes acceptance of the revised terms.
Contact
For questions regarding this Privacy Policy or Terms of Service, please contact: Michelle at hello@michellezelena.com
Zelena Travel Club - zelenatravel.club